PocketFansSupport
Questions, bugs or a refund for an accidental purchase — email support@cromma.ai. We reply within 24 hours.
遇到问题、Bug 或误购退款，请发邮件至 support@cromma.ai，24 小时内回复。
Restore a purchase · 恢复购买
Settings → Restore Purchases, signed in with the same Apple ID. 设置 → 恢复购买，需使用同一个 Apple ID。
AI chat messages don't appear · AI 弹幕没有出现
Check your network and try a shorter topic. 检查网络后换一个更短的话题再试。
Camera is black · 镜头黑屏
Allow camera access in iOS Settings → PocketFans. 在 iOS 设置 → 口袋粉丝 中允许相机权限。
Delete my data · 删除我的数据
Email us and we will delete the records linked to your device. 发邮件给我们，我们会删除与你设备关联的记录。